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8ight Pro / Pre-order FAQ

See the product.
Know the path.

8ight Pro will launch first on Kickstarter. The campaign is planned for October–November 2026; the exact date is still to be announced. Direct pre-orders through 8ight may follow later and are not open yet.

8ight Pro smart glasses in blue studio light, shown at a three-quarter angle
Smart glasses8ight Pro Kickstarter firstConfirmed launch channel Direct laterNot open yet
Which launch path fits you?

Kickstarter backer answers A pledge supports a project. It is not a store order.

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For Kickstarter backers

Questions before you pledge.

00 Launch When is 8ight Pro expected to launch?

8ight Pro will launch first on Kickstarter, with the campaign planned for October–November 2026. The exact date will be announced through the 8ight waitlist and official campaign page.

00 Pledge Is a Kickstarter pledge the same as a pre-order?

No. A pledge supports a project that is still being brought to completion; it is not a purchase of stocked inventory through the 8ight Store. Kickstarter’s campaign page, reward descriptions, estimated delivery, and platform terms apply.

00 Pledge When will Kickstarter charge my card?

For a standard pledge, Kickstarter charges your card when the campaign reaches its funding deadline and is successfully funded. If it does not reach its goal, backers are not charged. A temporary authorization may appear when you pledge.

00 Pledge Can I cancel a pledge or request a refund?

Kickstarter generally lets you cancel while a campaign is live, subject to its current platform rules. After a successfully funded campaign ends and collection begins, cancellation is no longer available through Kickstarter. Later requests must be addressed by the project creator and the applicable campaign terms.

00 Rewards What will be included in the launch rewards?

Planned reward configurations include 8ight Pro with or without the charging case. Each reward will list the exact glasses, case, lens, accessory, and service contents before you pledge.

00 Rewards Will prescription and photochromic lenses be available?

Prescription and photochromic lens options are planned. Supported prescription ranges, lens combinations, regional availability, pricing, and any post-campaign selection process will be confirmed with the final reward details.

00 Rewards How will I confirm my address and product choices?

The campaign will explain whether details are collected through Kickstarter or an approved pledge-management flow. Watch official project updates and only submit information through the confirmed workflow. Address changes can become restricted once fulfillment preparation begins.

00 Shipping When will Kickstarter rewards ship?

Each reward will show an estimated delivery window before pledges open. Hardware production, certification, testing, and fulfillment timelines can change, so an estimate is not a guaranteed retail shipping date. Backers will receive project updates if the schedule changes.

00 Shipping Which countries will be supported?

Eligible destinations will be listed on the campaign before you pledge. Availability may vary because of certification, logistics, warranty coverage, battery transport, and local rules for camera-enabled hardware.

00 Shipping Are shipping, taxes, VAT, or import duties included?

The final campaign will state which charges are included and when they are collected. VAT, customs duties, tariffs, brokerage, or carrier fees may depend on the destination and may be collected separately. Review the reward and shipping terms for your location before pledging.

00 Support What warranty and repair support will be available?

Warranty coverage, exclusions, supported regions, and the repair process will be published before pledges open. Final terms will explain how to contact 8ight and what information is required for a support request.

00 Support What should I understand before backing hardware?

Kickstarter is not a traditional store. Backers support a project still being completed, and development, certification, manufacturing, or fulfillment can involve delays and other risks. The campaign will describe product status, estimated delivery, and key risks before you decide.

00 Ordering Are direct pre-orders open now?

Not yet. 8ight Pro will launch first through Kickstarter. If direct pre-orders open later, they will use a separate 8ight checkout with the package, price, payment timing, delivery estimate, and applicable terms shown before confirmation.

00 Ordering Does joining the waitlist reserve a unit?

No. Joining the waitlist is free and does not create an order, reserve inventory, guarantee campaign access, or charge a payment method. It is the best way to receive launch timing, package, and availability updates.

00 Ordering Will there be order limits or eligibility requirements?

Direct pre-orders may be limited by age, destination, certification, available allocation, campaign phase, or quantity. Supported regions and any order limits will be shown before payment.

00 Payment When will I be charged for a direct pre-order?

The checkout will state whether payment is collected in full, taken as a deposit, authorized for later capture, or scheduled in installments. The total price, currency, shipping charges, and taxes known at checkout will be shown before you confirm.

00 Payment Can I change or cancel a direct pre-order?

The cancellation method and any voluntary cancellation window will be shown before payment. Mandatory consumer cancellation and refund rights remain protected. Approved refunds are returned to the original payment method unless the law or an agreement requires another route.

00 Product What will my package include?

The product page and checkout will identify the selected 8ight Pro package, included accessories, available lens option, and any known software or account requirements. Nothing is included unless it appears in your package summary and order confirmation.

00 Product Could the product change before it ships?

Images and prototypes may differ from the final product. 8ight may make reasonable changes for safety, compliance, reliability, manufacturing, or performance. Material changes will be communicated, with any cancellation or refund rights required by law.

00 Shipping When will direct pre-orders ship?

The checkout will show an estimated shipment or delivery window when 8ight has a reasonable basis for one. Testing, certification, manufacturing, components, battery transport, customs, and carrier conditions can affect timing. Material delays will be communicated with the options required by applicable law.

00 Shipping Where will direct pre-orders be available?

Supported destinations will be confirmed before paid orders open. Availability may depend on product certification, customs requirements, carrier coverage, battery transport, warranty support, and local rules for camera-enabled hardware.

00 Returns What return and warranty rights will apply?

The policies shown before fulfillment will explain returns, repairs, warranty coverage, and support. They will not limit mandatory remedies for goods that are defective, damaged, unsafe, misdescribed, or not supplied as agreed.

00 App Will 8ight Studio be available for iOS and Android?

8ight Studio is in development for iOS and Android. Minimum operating-system versions, device compatibility, and store availability are still to be announced. There are no live app-store listings yet.

00 Ordering How will I know my pre-order is confirmed?

An accepted order will receive a confirmation in a durable format such as email. Keep the order email and reference number for payment, address, cancellation, shipping, and support questions.

The distinction

Same product.
Different commitment.

01 / Kickstarter

You make a pledge.

You choose a reward on Kickstarter and support a project still being brought to completion. Campaign terms, updates, risks, and estimated delivery apply.

View backer answers
02 / Direct

You place an order.

When direct pre-orders open, you’ll use an 8ight checkout. Price, payment timing, cancellation, delivery, and customer terms will appear before confirmation.

View pre-order answers
A member of the 8ight team fitting 8ight Pro smart glasses during a studio preparation session

8ight Pro / Pre-order support

Encore une question ?

Envoyez-la à l’équipe 8ight ou consultez les conditions qui régiront toute précommande directe proposée dans la boutique 8ight.