8ight Support / FAQ
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01 Is 8ight available to buy today?
8ight is not broadly available for direct purchase yet. Join the waitlist to receive launch updates, product details, and early access information when available.
02 What is 8ight Pro?
8ight Pro is the upcoming smart camera glasses product from 8ight. It is being built for hands-free capture, creator workflows, and everyday moments where a phone can get in the way. More product details will be announced as launch gets closer.
03 How much will 8ight cost?
Final pricing has not been announced yet. Pricing will be published before pre-orders, campaign checkout, or direct purchase becomes available.
04 Does 8ight record video, audio, or photos?
8ight Pro captures hands-free point-of-view video up to 4K at 30 fps and photos up to 20MP. Additional modes and final launch configurations will be confirmed before orders open.
05 How does 8ight think about privacy and responsible capture?
8ight is being built around responsible capture. That means clear guidance for users, respect for consent, and transparent information about how capture, storage, and account controls work.
06 How do I join the waitlist?
Use the waitlist page to sign up for official 8ight Pro launch updates, package details, and early access information when available.
07 What is 8ight?
8ight is developing premium smart camera glasses for hands-free point-of-view capture. The product is designed to help people record from their own perspective without stepping out of the moment to use a phone. Final specifications, supported capture modes, pricing, and launch timing will be shared before release.
08 How does 8ight work?
8ight Pro captures from the wearer's point of view and includes 32GB of built-in storage. 8ight Studio is being developed for preview, transfer, organization, editing, highlights, and sharing.
09 What can I capture with 8ight?
8ight Pro supports hands-free point-of-view video up to 4K at 30 fps and photos up to 20MP. Final launch configurations will be confirmed before orders open.
10 Is there a recording indicator?
Responsible capture is a core part of the product experience. Details about capture indicators, status signals, and responsible-use guidance will be published before launch.
11 What is the battery life?
Final battery-life estimates have not been announced yet. Battery performance can vary by capture mode, usage, and settings, so 8ight will publish measured estimates when the product specifications are finalized.
12 How much storage does 8ight have?
8ight Pro includes 32GB of built-in storage. See the Specifications page for the current capture, transfer, and storage engineering references.
13 How much does 8ight weigh?
The current 8ight Pro engineering reference is 51g. See Size & Fit for frame measurements and fit guidance before ordering.
14 Will 8ight support prescription lenses?
Lens and prescription support details have not been finalized publicly yet. If prescription support is important to you, check the Specifications and Size & Fit pages before ordering.
15 What lens options will be available?
Available lens options will be announced before launch. 8ight will share fit, lens, and style details once they are ready.
16 Is 8ight waterproof or sweat-resistant?
The current 8ight Pro engineering reference is IPX4 water resistance. It is not waterproof and should not be submerged.
17 What phones will 8ight work with?
Supported phones, operating systems, and app requirements will be published before launch.
18 Does 8ight require an app?
Final app requirements have not been announced yet. If an app is required for setup, capture management, sharing, or updates, those details will be listed before launch.
19 Can I use 8ight offline?
Offline support has not been fully announced yet. Some features may work differently depending on whether the glasses are connected to a phone, app, or network.
20 Does 8ight use Wi-Fi, Bluetooth, or cellular?
8ight Pro uses Wi-Fi 6 and Bluetooth 5.4 Low Energy. No cellular connection is currently listed in the product specifications.
21 What comes in the box?
The final box contents will be shown on the product and order pages before purchase.
22 Where can I find product specifications?
Current engineering specifications are published on the Specifications page. Final configurations and regional availability will be confirmed before orders open.
23 When does 8ight launch?
The official launch date has not been announced yet. 8ight will share timing updates through the waitlist, campaign pages, and official site announcements.
24 What countries will 8ight be available in?
Initial availability by country or region will be announced before launch. Shipping, taxes, and import requirements may vary by location.
25 Is joining the waitlist free?
The waitlist is for product updates, launch timing, and early access information. It is separate from placing an order or making a purchase.
26 Does joining the waitlist guarantee I can buy 8ight?
Joining the waitlist does not guarantee availability unless explicitly stated. It helps you receive updates and early access information as launch approaches.
27 What is the difference between the waitlist, Kickstarter, and pre-order?
The waitlist is for updates and early access information. Kickstarter, if active, is a campaign-based way to support the product. Pre-order, when available, is a direct reservation or purchase path. Each option has its own timing, terms, and eligibility.
28 Will Kickstarter backers get priority?
Kickstarter priority, rewards, shipping order, and fulfillment details will be explained on the official campaign page if a campaign is active.
29 Where should campaign questions go?
Campaign-related questions should go through the Kickstarter or campaign support path if one is active. General product questions can go through 8ight support.
30 How will I know when pre-orders open?
Join the waitlist to receive updates when pre-orders, campaign access, or direct purchase options become available.
31 Where should pre-order questions go?
Pre-order questions should go through the Pre-order FAQ or support channel. Include the email address used for your order if you are contacting support about an existing order.
32 Can I cancel a pre-order?
Cancellation options will follow the official Pre-order Terms. Review the Pre-order Terms before placing an order.
33 When will pre-orders ship?
Estimated shipping timing will be shown before checkout or on the campaign page. Hardware timelines can change, so 8ight will share updates if anything shifts.
34 Will I be charged immediately for a pre-order?
Payment timing depends on the order or campaign flow. The checkout page or campaign page will explain when payment is collected.
35 Will taxes, duties, or import fees apply?
Taxes, duties, and import fees may vary by country or region. Any known charges will be shown during checkout when available.
36 Can I change my shipping address after ordering?
Address-change options will depend on the order status and fulfillment timeline. Contact support as soon as possible if your shipping information needs to change.
37 Can I transfer my pre-order to someone else?
Transfer rules will be covered in the Pre-order Terms. Contact support for help with order-specific questions.
38 How do people know when I am recording?
8ight will publish clear details about recording status, indicators, and responsible-use expectations before launch.
39 Does 8ight store footage in the cloud?
8ight's device-led workflow is designed so footage can move from the glasses to the user's device without 8ight cloud being in the media path. See the Privacy Pledge for details.
40 Who can access my captures?
Access rules will be explained in the Privacy Policy and app experience before launch. Users should have clear information about how their captures are managed and what support or legal exceptions may apply.
41 Is my data encrypted?
Security details will be published before launch. 8ight should clearly explain how account data, captures, and transfers are protected.
42 Can I delete my recordings?
Deletion controls and retention rules will be explained in the app experience and Privacy Policy before launch.
43 Will 8ight use my footage for AI training?
8ight states that customer footage is not used for AI training. See the Privacy Pledge and Privacy Policy for the current commitment and any future updates.
44 What happens if my glasses are lost or stolen?
Lost-device and account-protection options will be explained before launch. Contact support immediately if your device or account may be at risk.
45 Can I use 8ight in schools, workplaces, gyms, concerts, or private venues?
Always follow local laws, venue rules, and consent expectations. Do not record in restricted spaces or places where people reasonably expect privacy.
46 Are there laws about using camera glasses?
Recording laws vary by country, state, and setting. Users are responsible for following local laws and respecting consent.
47 Can businesses or venues block 8ight?
Businesses, schools, venues, and private properties may set their own rules for recording devices. Always follow posted rules and staff instructions.
48 How do I report misuse?
Use the Responsible Use or Contact Support path to report misuse, safety concerns, or policy questions.
49 Will 8ight have warranty support?
Warranty terms will be published before launch. The Warranty page will explain coverage, duration, exclusions, and how to request help.
50 What is the return policy?
Returns will follow the official Returns & Repairs policy. Review the policy before ordering.
51 Can 8ight be repaired?
Repair options will be explained in the Returns & Repairs policy before launch.
52 Can the battery be replaced?
Battery-service details have not been announced yet. Service and repair options will be explained before launch.
53 How do I contact support?
Use the Contact Support button on the FAQ page. Include your question, order email if relevant, and any screenshots or details that can help the support team route your request.
54 How long does support take to respond?
Support response times will be listed on the support page once available. During launch periods, response times may be longer than usual.
55 I joined the waitlist but did not get an email. What should I do?
Check your spam, promotions, or updates folder first. If you still do not see a confirmation, try joining again with the correct email address or contact support.
56 Where can I get official updates?
Official updates will be shared through the 8ight website, waitlist emails, campaign pages, and official social channels.
57 Does 8ight have a creator program?
Creator and ambassador opportunities will be shared through the Community, Ambassador Program, or Creator pages when available.
58 Can I collaborate with 8ight?
Collaboration requests can go through the Contact or Community pages. Include who you are, your audience or organization, and the type of collaboration you are proposing.
59 Will there be an affiliate program?
8ight is preparing a reviewed affiliate program for publishers, reviewers, niche creators, newsletters, and communities. Approved partners will receive a tracked referral offer. Commission, eligible products, attribution, customer discounts, and payout terms are confirmed in the individual offer before promotion begins.
60 Can I use 8ight for professional content creation?
8ight is being designed for hands-free point-of-view capture, which may be useful for creators. Final workflow, quality, and export details will be confirmed in the product specifications.
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